They use AI and ML to remember user conversations and interactions, and use these memories to grow and improve over time. Instead of relying on keywords, these bots use what customers ask and how they ask it to provide answers and self-improve. Adding a chatbot...
This expected growth is attributed to the increased use of mobile devices and the adoption of cloud infrastructure and related technologies. Natural Language Understanding conversational user interface examples – NLU is considered a subtopic of natural language processing and is narrower in purpose. But...
